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Our Visit to Butlins Bognor Regis

We visited Butlins Bognor Regis over the October half term break. It was our first time visiting a Butlins resort so we didn’t really know what to expect. We have heard a lot about Butlins Bognor Regis in particular, which is why we opted for this resort. I have previously written about our stay at Ocean Hotel in Butlins Bognor Regis so do have a read if you are interested in hearing all about the hotel and how we found it. Now for the resort itself, when we got there, our first impression was good. It is a huge seaside resort located in Upper Bognor Road, Bognor Regis, West Sussex, PO21 1JJ, and there were all sorts to do.

 

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The Fairground

The kids were excited to get on the rides, so that was our first stop. They had so much fun going on the many rides over and over again. We the grown ups enjoyed the rides as well. There were rides for everyone. My favourite was the Sizzlers and the Dodgems. The queues were not long at all, which was great. The only issue I had was the staff. Many of them didn’t look like they wanted to be there, which affected the level of service we got. There was also confusion on whether some kids could get on rides based on their heights. Some days they were allowed, other days they were told they were too tall or not tall enough. Getting on some of the rides was dependant on who was on duty that day, which was a shame.

 

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The Beach

We visited the beach and played there for a bit. It was fun for some minutes but there was really nothing much to do at the beach apart from taking pictures, watching the sea and playing with stones.

 

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The Spa

We couldn’t use the spa which was annoying as we planned to relax and unwind there at some point. It was fully booked with no availability for the whole week.

 

The Pool

The pool was fun. The kids really enjoyed splashing around and the water slides kept them very busy. We got there early so the changing rooms were not packed yet. It was all fun and games until everyone (including us) in a section of the pool was ordered out of the pool by the staff without any explanations. It looked like the staff were looking for something in the pool but they didn’t offer any explanations which was not good. I found the staff at the pool quite rude to be honest. Many of them looked like they couldn’t be bothered to offer any sort of help.

 

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Live Shows

This part was the most frustrating. We planned to watch a few of the live shows  That was the main reason why we decided to spend half term at Butlins. There were a few shows that week and we were looking forward to watching Sleeping Beauty and Paddington in particular, but we didn’t watch them. The queues were very long and there was no guarantee we would get a seat if we managed to get it. The thought of watching a live show with 5 children and not sitting comfortably put us off, so we didn’t bother.

There was the opportunity to buy extra fast pass tickets for the shows but we decided against it. Butlins was costing us a fortune already, and the extra cost of buying fast pass tickets for live shows would have been too much. You would think the organisers of the live shows will ensure there were enough seats for everyone, especially as it is not a cheap location for a holiday with kids in the UK.

We did manage to watch a few shows like Telutubies, Billy and Bonnie, Mr Men Little Miss and more. My niece enjoyed them but the other kids were too not interested.

 

Softplay

The children really enjoyed the softplay. My son spent hours in there and loved every bit of it. The staff at the softplay were really good. They were on top of everything in there and did a good job keeping an eye on the kids, as it was really busy.

 

The Arcade

The arcade kept the children busy. They loved the challenge of winning something and spent quite a few coins there. But all the fun stopped when we tried to retrieve what we got and we were told by the very rude attendant that our tickets have been used already. This was impossible as we only just collected it from the machines. The machines were obviously faulty or hers was but she didn’t look interested and she was very rude. I was happy I gave her a piece of my mind. If we really wanted to cheat, we won’t be cheating for sweets after paying a fortune to be at Butlins. I also witnessed her being rude to our customers, and I wondered why most of the staff looked miserable doing their jobs.

 

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Overall, I was very dissatisfied with our stay at Butlins Bognor Regis. It was far below my expectations and I don’t see us ever returning to this particular Butlins resort.

Have you been to Butlins Bognor Regis? How was your stay? Please share your experience in the comment section below. I would love to hear all about it.

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Thanks for reading this post. Have a lovely weekend.

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Our stay at Ocean Hotel Butlins Bognor Regis

We spent our October  half term week at Butlins Bognor Regis. It was our first time visiting the resort so we were really excited to explore it all. I will be writing a post in the next few days about the resort itself but for this post, it is all about our stay at Ocean Hotel Butlins Bognor Regis.

We were a group of 8, so we got 2 family rooms next to each other. My first impression of the hotel was good. I liked the fact that the hotel was close to the entrance of the resort and the attractions. The colourful reception also caught my eye. It was quite bright and inviting. The kids loved it.

Now this is going to be a very honest review. It might be too honest if I am being honest.

 

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What we liked about Ocean Hotel Butlins Bognor Regis

Location, decor and some nice staff

Like I previously, the position of the hotel is super convenient. It is next to the entrance and all the activities going on so it was easy to get around. The colourful decor all over the hotel is super pretty. I think the rooms are well decorated with the kids in mind. The children’s room is super cozy with the lights and all. We all liked the hotel decor a lot. Some of the staff members were really nice and friendly. We met a few around in the restaurant and other parts of the resort and they were really helpful.

 

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What we didn’t like about Ocean Hotel Butlins Bognor Regis

Checking in and the lift

I didn’t like the fact that it took forever to get a free lift. We had a toddler in a buggy so steps were not an option. It was super frustrating to spend forever everyday waiting for a free lift. Checking in was super slow. The were long queues and it felt like the staff at the reception desk would work faster with more hands on deck. After a long road trip to get there, waiting in line for ages was not fun with 5 children.

 

Dining and housekeeping

The rooms were cleaned everyday but it would have been great to have the beddings changed at least every other day. The beddings were not changed all through our 4 night stay. The toiletries provided in the bathroom were so basic. I expected a lot more for the price we paid. Thankfully, we came with all we needed for our stay.

There is no room service available. All dining in the hotel has to be done in the restaurant, which is usually packed and very overpriced. We had the misfortune of having dinner there in the first night, and the food was shockingly bad and very expensive. We never made the mistake again, but breakfast was ok.

 

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Temperature in the room

Now this was a massive issue for us. The rooms were really warm, it was super uncomfortable especially at night. The thermostat in our room didn’t seem to control anything. It was so bad for my daughter’s delicate skin, that she broke into a rash. The rashes disappeared as soon as we checked out of the hotel, and I am still not 100% sure what caused it. My guess is the heat in the room caused her rashes but it could be a combination of other things from the hotel. Maybe the bedding wasn’t cleaned properly before we came, it could be something else from the room, I am not sure. But I was so happy to be out of there.

Before we left, we popped into the first aid to get some advice, they checked out the rashes and advised to see a doctor but luckily we didn’t have to. All the rashes cleared up within 24 hours of leaving the hotel.

 

No free WIFI

The hotel advertises free WIFI but that is not true because you can’t do anything with the free wifi. We all had to buy data to be able to stay connected on our phones and tablets for the children. You would think a hotel this expensive in a family friendly resort would at least have decent free internet connection.

 

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We won’t be returning to this hotel ever again and I cannot see myself returning to Butlins Bognor Regis if I am being completely honest. My thoughts on the resort will be in my next travel post. So keep reading. You can also catch up on my last hotel review post here.

Thanks for stopping by. Have a lovely day wherever you are.

 

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