Getting your Home Spring Ready

Winter is well and truly behind us now, and it is time to usher in the spring season. Which means it is time to tuck the chunky blankets away and bring on the light and airy decor. I am super excited, spring is such a beautiful season. It usually feels like a breath of fresh air after months of the chilly weather. And our winter this year started off really cold and ended up even colder. Special thanks to the Beast from the East and Storm Emma.

In the spring season, I am usually in the mood to do some decluttering and proper spring cleaning. There is just something about the longer days that makes me feel I can take on a lot more. I have been very busy these last few weeks, thinking of ways to make my home brighter for spring, and I have come up with these ideas.

 

Move furniture around

Moving furniture around is a quick easy of way of changing the look of a room. Once I spring clean our house, I get rid of anything we won’t be needing. Once that bit is done, I adjust some of the furniture that needs adjusting to suit the season. And it works every time. The room is instantly brightened up once these tasks are completed. You should try it.

 

Get storage furniture

I am a huge fan of any furniture that stores stuff. They are so handy to have around the house. I wish all furniture could store stuff. It would make my living a lot easier. I recently came across some amazing furniture desks on Lionshome and I wish I could grab them all. Here are 2 furniture desks on Lionshome website I really like.

 

Writing Desk with 6 Drawers by Castagnetti

Spring Furniture Image

 

 

Sharpley Ladder Writing Desk

Sharpley Ladder Writing Desk image

 

I love how modern both desks are, especially the Sharpley Ladder Writing Desk. It would look amazing in my living room. And it would store our books neatly too.

 

Invite Nature In

I love to have flowers around the house especially in the spring/summer months. I suffer from Hayfever in the summer, so I am unable to spend as much time outdoors as I would want to. Having flowers in my living space is my way of inviting nature in and staying safe. Besides, pretty flowers are easy on the eyes and they smell fab.

 

Spring flowers picture

 

 

Get Spring Candles

If you know me well enough, you would know how much I love my candles and diffusers. The smell of sweet-smelling candles and diffusers makes my house feel even more like a home. I have run out of my autumn/winter candles, so I will be stocking up on some spring/summer candles in the next few days. The smell of a fresh scent in my home lifts my mood. I love having different candles in each room, so I can get to sniff in different scents.

 

How are you getting your home ready for spring this year. Please share your interior decor ideas with us in the comments section below.

Thanks for reading.

 

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Why I Left My Customer Service Job

Before I became self-employed, I did various customer service jobs. It was over the phone, so it was ok for me at that time, as I prefer dealing with customer over the phone than  face to face confrontation customer service. I was a customer service agent for well over 4 years, and it was hard. But it paid my bills and kept me busy, so it was all good.

Back then, I always knew I wanted more. The customer service job  was not mentally stimulating enough. It became a chore. The pay wasn’t great and the hours were very long. I even hard to work on some weekends, which I didn’t like much. Plus, I hated it when I had difficult customers or cases to deal with, and that was on a daily basis, making my life even harder.

I have been on both sides of the fence; as a customer service agent and customer. So I know the frustrations of working in a noisy call centre, with complicated systems and absent supervisors. Which is why I try to be extra patient and tolerant when dealing with customer service agents.

I recently came across an infographic done by the guys at CCSN which I found quite interesting. Here is the infographic below.

 

Customer service image

 

I agree with all the information on this infographic. For me, excellent customer service means –

 

I am not kept waiting

I called my phone company the other day and I was on the queue waiting to be answered for almost an hour. That to me is just madness. I like it when my call is answered immediately or within a few minutes. That is my definition of excellent customer service. Keeping customers waiting for hours is totally unacceptable.

 

There are other contact options

I like handling my business online so calling a call centre is usually my last resort. I rather send an email or do what I have to do online. Good customer service would provide other contact options for their customers to make use of. As a full-time blogger, I spend majority of my waking hours online, so I rather so out my utilities and anything else that needs sorting online too.

 

My query is dealt with quickly

The whole small talk thingy confuses me. Why would I want to talk about the weather when dealing with a dodgy broadband service?

I hated small talk as a customer service agent and I hate it as a customer too. It makes no sense to me. I just don’t have the time or the desire to engaged in meaningless chitchat when I call a company. Excellent customer service to me means my query is dealt with quickly and properly.

 

I am not passed around

Being passed from department to department pisses me off. Most times I end up ending the call in frustration. This usually happens when I am unlucky enough to speak with clueless customer service agents.

 

To be frank, good customer service isn’t rocket service. It simply means putting the customer first in all decisions. If companies put their customers first, they will have happy customers and employees.

 

What is your definition of excellent customer service? Please sound off in the comments section.

 

*Collaborative post

 

Making Time for Mom this Sunday

Just in case you’ve managed to miss the fact it’s Mother’s Day this Sunday, this article looks at the importance of making time for Mom. It shouldn’t just be another commercial gimmick that the supermarkets promote. It should be a day of authentic appreciation for the person that brought you into the world.

 

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How the Mother’s Day celebration started

Unfortunately, just like Valentine’s Day, Mother’s Day has become a commercialised event highlighted on every retailer’s calendar.  That said, when the day was first created by Anna Jarvis, in 1908, it was in an attempt to honour motherhood. The only commercialisation was a simple flower in one’s jacket.  Today, we have a plethora of gift ideas to choose from including the traditional flowers and chocolates to the less traditional ice watches and even hi-tech equipment such as iPhones.

Maybe, somewhere along the way, we have lost the essence of Mother’s Day.  Mother’s Day which is about showing appreciation and valuing the person that brought you into the world. Rather than the fancy giftswhich is why this article is going to suggest a somewhat different approach.

 

Mother’s Day yearly celebrations began

Following the initial success of the day, Anna Jarvis resolved to see the holiday added to the national calendar. She argued that American holidays were biased towards the male gender. She wrote numerous letters to newspapers and prominent politicians urging the adoption of a day to honor motherhood. By 1912, many states had adopted the day as an annual holiday.

Initially conceived as a day of personal celebration between mothers and families, her idea was to wear a white carnation as a symbol and to visit one’s mother. But once it had become a national holiday, gift companies jumped on the bandwagon and turned into something much more similar with what we have today.

 

autumn skincare products image

 

In 1920, Jarvis became disgusted by how commercialised Mother’s Day had become and publicly discouraged people from buying the flowers and cards.  She went on a crusade, speaking out against confectioners and florist. In the process, she launched a number of lawsuits against groups that had used the name “Mother’s Day”. In her later years, spent most of her wealth in legal fees.  

 

Other ways to say I love you Mom this  Mother’s Day

Of course, there’s something about the natural beauty and fragrant essence of a flower that lifts people’s spirits, and in consideration of the fact many of us have aging parents who spend a lot of their time indoors – bringing the vibrancy of spring into their home is a beautifully uplifting treat.  

However, rather than rush out to Interflora, perhaps you could go into nature and pick some flowers with your own bare hands. Most of the time, what mothers really appreciate is effort not expense. 

The standard dining in a restaurant experience on Mother’s Day can feel a little staged and awkward. However, throwing a wonderful garden party (particularly if you have young children), presuming we’re not inundated with snow again, can be a great way to celebrate the spirit of family and connection.

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A further idea, could be to have a barbecue in your back garden and cook her favourite meats with a variety of freshly prepared salads and squeezed fruit juice. Or for an even more noteworthy treat, you could take her to her favourite spot in nature and have a little picnic set-up.

If you’re thinking of a gift rather than an experience, putting together a handmade memory book can be a very well received gift.  Sometimes keeping happy memories alive can be hard. Which is why keeping them safe in something like a memory book is a great idea; particularly for ageing parents.  

 

Memorable gift ideas for Mother’s Day

There are few things nicer to receive than a collage of treasured memories. Because not only does it show that these moments are meaningful to you, it also gives you both a chance to reminisce. In addition to photographs, make sure you keep old tickets, receipts, or packing from magical moments and keep them all together in a safe place until you go ahead and make your scrapbook. Another nice touch, is to include a few written stories that describe a fond memory or feeling you felt in that particular moment. Everyone likes to feel special and significant; this is a very meaningful way to provide that.

Essentially, we all want the people that mean something to us to feel special and appreciated. Oftentimes, we will go with expensive and elaborate gifts to express that. But sometimes these miss the mark, as whilst many people appreciate expensive gifts a lot more prefer a more thoughtful and handmade item that offers a personal touch aligned with Anna Jarvis’ original Mother’s Day concept, rather than the commercialised bandwagon it has turned into.

 

Final words

In summary, the basic premise is that Mother’s Day doesn’t have to be a commercial gimmick; it can just be a time to genuinely make time for your mom. Aim to keep it authentic and focused on what actually matters – her experience. Make it personal and meaningful by doing something tailored to her unique tastes and interests.

Of course, if you are far away and unable to visit, sending some flowers or chocolates is always going to be welcomed. But it can leave something left to be desired, as what people really want on Mother’s Day is to feel close to their family and to be appreciated.

 

What are your thoughts on this? Please share them in the comments section below.

 

*Collaborative post

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