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Ways To Make Your Clients Feel Valued

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Your clients are the most important commodity for you. It is time you treat them with a little more love and care. It will be a win-win situation. Great customer service breeds more customers. Plus it will make your end of the day will feel like you truly impacted someone’s life. Every person loves to feel valued and appreciated. If they feel that, they will keep coming back for more. Your business will keep thriving because you consistently show your clients how much you appreciate them giving you their business. If you are unsure on how to make your clients feel valued, here are some tips.

Give Your Clients Personal Attention

Roll out the red carpet for them and pull out all the stops without being annoying. Let them know that you acknowledge they are here and you are happy to see them. Avoid being pushy, but make yourself visible and available so if they need help, advice, or have a question they know where to find you. This not only works for those with storefronts, but this can also translate to those who operate solely online. Make yourself available via email, or if you have that kind of relationship with your clients, let them know they can text you if they need anything or have any issues.

Thank Them

Saying thank you is the best way to let someone know how much you appreciate them and everything they do for you. The same can be said about your customers. Let them know how much you appreciate doing business with them. As a cheap but effective marketing idea, give out a promotional product that not only lets them know how much you appreciate them, but it could also be a way to further promote your services.

Listen To Feedback

When your clients tell you what they enjoy, like or dislike about your business, listen to them. Take their feedback into account. Doing so can make sure you are appealing to their tastes, making them more comfortable to keep giving you business. Entrepreneur explains that knowing what your customers like and dislike allows you to better service them. If something new is coming in the shop and you know it might be something your client will like, you can let them know ahead of time, further building a great rapport with them.

Create A VIP List

For the clients that are loyal and do tons of business with you, put them on a VIP list. This list can come in handy when you are planning special events, sales, or talks. Since these people are always giving you good business, this is a good way to let them know how much you value their business.

Return The Favor

Some of your clients are more than just your clients. They may have businesses, side hustles and passion projects just like you. Return the favor and give them your business. If you need services or products that your clients can provide, keep them in mind.

 

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A beginner’s guide to working from home

With all what we have going on, many people will find themselves working from home now. If you are one of those people and working from home is new to you, this beginner’s guide to working from home may help you make the most of it. Working from home can be a blessing and it can be a curse. It depends on your personality and the work you do. I have been working from home for about 6 years now and I have tried various techniques to help me stay productive and actually work from home in the midst of all the distractions. My working form home is really going well, and I have recently started studying from home too!

 

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Here are some tips to help you work from home effectively –

Work when you are most productive

You need to figure out when you are most productive and aim to complete the main tasks then. This will allow you work on other tasks that are not as important or demanding when your concentration levels are low. Being a freelancer means you can set the times you want to work. You may not have to work the traditional 9-5 if those hours don’t favour you. I love the flexibility of setting my own hours around when I am most productive. Once you figure this out, you can work from home and actually get work done.

Have a routine

I love routines. They keep me focused and productive. I would be lost without a clear schedule on how my day needs to go. One of the first things you need to do when you start working from home is to have a routine and stick to it. That way you know what needs doing and when it needs to be done. For every working hour, you have a clear schedule. There should always be room for flexibility when needed. After all that is the beauty of being self employed. Once you have a routine and you stick to it, you will find working from home easy and productive.

Take regular breaks

Don’t get tempted to keep working without taking regular breaks in between. Remember sitting is the new smoking. Good to move around for a few minutes after every hour of sitting down. Regular breaks are good for the body and the mind. You could go for a short walk to clear your head or just walk around the house doing some chores.

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Days off are important

Back in my early days of working from home, I worked every free time I got and I did this pretty much everyday. This is no longer the case for me. I now take a day or 2 off every week and that helps me recharge. It can be difficult to not work every single day, especially if you have just started freelancing. The anxiety or the fear of missing out keeps you grinding, but this is dangerous for your health and productivity. Days off are important so factor these days in when planning your schedule.

Avoid the distractions

I am not easily distracted. The bed, tv and the chores don’t distract me when I need to get work done. If that is the same for you then you will find it easy to work from home. If you are easily distracted, you will need to find ways to deal with your distractions. Working on a chair/table will help so you don’t get too comfy on the bed. Switching the tv off or working in a room without a tv helps too!

Do you work form home? How are you finding it?

 

Made Redundant? See It As A New Door Opening…

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If you have recently been made redundant, the chances are that you are feeling a little low. Losing your job, even if it is through no fault of your own, can be demoralising. You want to be valued, show your impact and feel like you are an expert at what you do. Just because you have been made redundant doesn’t mean that you aren’t good at your job; it simply means that the company you had been working for can no longer keep you on for financial or political reasons. If you have been made redundant recently, don’t see it as a negative thing. While not a personal choice and the timing may be a little crummy, you can see redundancy as an opportunity to embark on something new with your professional life. Take a look at these inspirational ways to view redundancy as a positive step forward and revolutionise your life for the better.

 

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Career Switch

Don’t think that you have to launch yourself head first into an array of job applications in a rush to get a new position. The chances are that you received some sort of payout to help cushion the redundancy blow. This should give you some much needed breathing space to focus on what you might want to do next. Losing your job can give you sleepless nights and make you worry about the future. However, before launching yourself into a new position immediately and making the wrong professional choice and being unhappy, you should take a breather. Reflecting is vital to help you recharge your batteries and focus on what is important to you.

You might want to take the opportunity to focus on a passion in an effort to turn it into a career. Often when we are fresh out of college, we take the first job that comes our way and we build a career around this. However, this may not inspire and fire us up. What is it that you love? Consider checking out a range of job training courses to help equip you with the skills you need for a potential new career. Just because you were an accountant doesn’t mean you can’t be a car mechanic. And just because you have social media management skills doesn’t mean you cannot be a hair stylist. Focus on what you love and forge a career.

 

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Go It Alone

If you are sick and tired of working for the man (whoever the man is) it’s time to break the mould and go your own way. Consider using your financial cushion to construct your own business plan. Perhaps you want to launch a street food business, or maybe you want to produce your own custom made jewelry, or maybe you want to provide accountancy services to IT contractors. Whatever it is that you want to do, you can. You simply need to be prepared.

Focus on your funding and make some accurate financial predictions in your business plan. Write about your experience from your previous role and never be ashamed to admit that you were made redundant. It’s nothing to be embarrassed about, and potential investors will appreciate your honesty and the efforts that you are going to in order to launch your own venture.

When pitching to a potential investor, ensure that you are suited and booted and that you know your figures inside out. A bank manager may be a scary proposition, but a business angel is even more terrifying. These individuals are experts in their field and use their own money to invest in startups that they think can make them money. They want a strong return on their investment so they will be investing in you as much as your venture. Know your gross from your net figures and be prepared to have your business plan scrutinised. Ensure that you understand the risks that your business may face and have contingency plans to show your potential investors that you have thought of every eventuality, and that you can weather any financial turmoil.

Being an entrepreneur is no easy task, but the door that redundancy has closed, could leave the self employment door ajar. If you have been made redundant, don’t think that you have to find the exact same job elsewhere in a different company. You need to think outside of the box to explore different professional options. This could be your chance to seek out new opportunities, giving you a better work life balance and revolutionising your life for the better.

 

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